Our help & information should be able to help you with any question you might have. But if you can't find what you need, please don't hesitate to reach out.

You can email us on email@prettyyoulondon.com.

Please Note
Over the Christmas period our phone lines are closed and email response times may be longer than usual.

Opening Hours (UK Time)
Monday - Thursday | 9am-5:00pm
Friday | 9am-3:30pm
Saturday & Sunday | Closed 

Social
We're on social media, so reach out to us on those channels if you prefer and we'll get back to you as soon as possible.

Please Note: Orders will be dispatched later than usual as our warehouse is closed over Christmas, any orders placed between 24/12/25 - 01/01/26 will not start to be processed until 02/01/26.

If you are trying to make a return/exchange, you can find all the information you need on our returns page, or you can start your returns on our returns portal.

If you are looking for details about the status of your order, you can find all the information you need (such as tracking information) in your online account.